Unable to complete order entry because account is Suspended although its status is In Service

(Doc ID 788091.1)

Last updated on JULY 16, 2009

Applies to:

Oracle Communications MetaSolv Solution - Version: 6.0.15
This problem can occur on any platform.


Customer experiencing problems to complete the ordering process because the account is flagged
as Suspended even though its status shows as In Service. A provisioning plan for a new order for this account cannot be created because it asks for a SUSPEND task to be included.


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