Completing WAM Work Order Results In Corrupted MWM Completion.
(Doc ID 788222.1)
Last updated on MARCH 23, 2019
Applies to:Oracle Utilities Mobile Workforce Management - Version 1.5.0 and later
Information in this document applies to any platform.
This problem can occur on any platform.
Completing a Base Work and Asset Management (WAM) Work Order Type "R" (for Regular) results in a corrupted Mobile Workforce Managenemt (MWM) completion.
The MWM Server error log (SvError) indicates:
12:15:57¦Order Complete Icd from crew  with source (<
12:15:57¦XFoEx table: DHTFOWAM_WORKTASK contains  fields and should contain  fields
according to the FoMap. (XFoEx::ValidateFoExObject)
12:15:57¦Error processing mobile order complete ICD (XThreadSvFo::Thread) / Order Complete Icd
from crew  with source (<
(XThreadSvFoEx::ProcessMobileCompletionIcd) / XFoEx table: DHTFOWAM_WORKTASK contains  fields and shouldcontain  fields according to the FoMap. (XFoEx::ValidateFoExObject) (::)
-- Steps To Reproduce:
1. Send a Work Order from WAM down to MWM.
2. Dispatch order to crew and attempt to complete.
-- Business Impact:
Can't complete a WAM Work Order
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