Cannot complete Due Date (DD) task because of "Parent Connection Error". (Doc ID 788258.1)

Last updated on MARCH 06, 2009

Applies to:

Oracle Communications MetaSolv Solution - Version: 6.0.8 to 6.0.15
This problem can occur on any platform.


On in Production:
When attempting to complete the DD task for a PSR order where services are being disconnected, the
following error occurs.

Error message in GUI and text:


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms