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Percent Off Store Coupons Discount Rules Are Not Giving the Best Deal When Imported Via DIMP (Doc ID 788325.1)

Last updated on JANUARY 29, 2022

Applies to:

Oracle Retail Point-of-Service - Version 13.0 and later
Information in this document applies to any platform.

Symptoms

Percent off store coupons connected to multiple articles are not giving best deal to the customer.  Currently, when applying discounts to any articles in the transaction, there is no pattern.


Steps to Reproduce:

This issue only occurs when the promotion is imported with DIMP.

  1. Create a promotion for a 20% off coupon that has multiple targets defined.
  2. Set the discount to apply to 'Any 1'.
  3. Import the promotion.
  4. Check the promotion with the Oracle Retail Point-of-Service (ORPOS) client, trying different combinations of target items and note that the discount is not consistent.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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