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Customer Center Randomly Displays The ERA Associated For Migrated Accounts (Doc ID 788393.1)

Last updated on JUNE 14, 2018

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 and later
Information in this document applies to any platform.

Symptoms

Problem Statement:

The Customer Center , 'promotions' tab randomly displays information about the ERA(s) owned by the account

Steps To Reproduce:

1. Open an account (with provisioning) in Customer Center.
2. Go to the Promotions tab.
3. Check to see if ERA information is displayed or not

Expected :

'promotions' tab should always display the ERA information

Actual :

'promotions' tab may or may not display the ERA information


Changes

 

Cause

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