Error "unable to open file portal_op_flds.dat" While Starting DM_Oracle (Doc ID 789082.1)

Last updated on JUNE 23, 2013

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 and later
z*OBSOLETE: Microsoft Windows
Microsoft Windows
***Checked for relevance on 24-Jun-2013***

Goal

Unable to start dm_oracle.dm_oracle.pinlog reports error "unable to open file portal_op_flds.dat"

--Steps to Reproduce

1. Try starting DM_Oracle
2. DM doesn't start and reports error

"Unable to open file: C:\PROGRA~1\COMMON~1\PORTAL~1\portal_op_flds.dat"

3. The file is available in %PIN_HOME%\lib folder. So we are not sure why it looks at the above mentioned directory (in the error message). How can we solve this problem ?

Solution

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