Adjustment Rate Calculation Not Returning Calc Line When Apply -To RC is $0 In CCB 2.2
(Doc ID 789187.1)
Last updated on OCTOBER 21, 2021
Applies to:Oracle Utilities Customer Care and Billing - Version 184.108.40.206 and later
Information in this document applies to any platform.
We have an adjustment type setup as a calculated amount which uses a rate to calculate the amount. The rate has two rate components:
1. Calculate flat charge based on bill factor. For this instance the bill factor value is $0.
2. Calculate GST by applying 10% to rate component 1. This should also return $0.
However, when we generate the adjustment, it only returns one calc line being for rate component 1 of $0. We expected two calc lines, each of $0.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document