CCB: Supervisor To Do Assignment Extremely Slow - There Is No Get More Button (Doc ID 789414.1)

Last updated on AUGUST 04, 2010

Applies to:

Oracle Utilities Customer Care and Billing - Version: 2.1.0 to 2.2.0 - Release: 2.1 to 2.2
Information in this document applies to any platform.

Goal

When going to the Main Menu, Supervisor To Do Assignment, it brings you to any "Being Worked On" To Do's.
When you change the filter to "ALL" or "OPEN", the system hangs up for about 10 minutes.

Solution

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