Cannot Add Remarks And Invoke Exception From Query Page In Web Client (Doc ID 789793.1)

Last updated on AUGUST 13, 2013

Applies to:

Oracle Communications Order and Service Management - Version: 6.3.1 to 6.3.1
This problem can occur on any platform.

Symptoms

Cannot add remarks and invoke exceptions from a query in the OSM Web client:

1. Run query
2. Find order_id for example: 10043492
3. Check Add remark
4. write text "TEST remark"
5. Press Save

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms