ORA-00904 Error Occurs When Clicking 'Submit For Approval' Button On CCB 2.2.0 Adjustment Screen (Doc ID 789916.1)

Last updated on OCTOBER 18, 2016

Applies to:

Oracle Utilities Customer Care and Billing - Version: 2.2.0 and later   [Release: 2.2 and later ]
Information in this document applies to any platform.

Symptoms

When clicking the 'Submit for Approval' button on the Adjustment screen, a System Error dialog box appears and the following error occurs in the log file:

"ERROR (hibernate.util.JDBCExceptionReporter) ORA-00904: "BUSINESSOB0_"."DESCRLONG": invalid identifier".


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms