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Runtime Service Type DPORTAL does not Process Records in the Table ICEPAYLOADEXT (Doc ID 790552.1)

Last updated on NOVEMBER 07, 2018

Applies to:

LODESTAR EIP - Version: 1.5.0 to 01.05.00.01.01
LODESTAR EIP - Version: 04.53.00.06.00 to 04.53.00.07.00
LODESTAR EIP - Version: 04.54.03.00.00 to 04.54.03.04.00
Oracle Utilities Meter Data Management - Version: 1.5.0 to 01.05.00.01.01
Oracle Utilities Meter Data Management - Version: 04.53.00.06.00 to 04.53.00.07.00
Oracle Utilities Meter Data Management - Version: 04.54.03.00.00 to 04.54.03.04.00
Oracle Utilities Transaction Management - Version: 1.5.0 to 01.05.00.01.01
Oracle Utilities Transaction Management - Version: 04.53.00.06.00 to 04.53.00.07.00
Oracle Utilities Transaction Management - Version: 04.54.03.00.00 to 04.54.03.04.00
This problem can occur on any platform.

Symptoms

When using Runtime service type as DPORTAL , it is expected that it will poll all the records from ICEPAYLOADEXT table if payload format is C and based on the payload type defined in the service properties. When the runtime service is started, zero records are locked by the Adapter and the service does not process any records.

There are no errors displayed and the records in ICEPAYLOADEXT table remains in status N where as they are expected to change to status C after successfull proccessing of records.

Cause

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In this Document
  Symptoms
  Cause
  Solution
     Steps to Update OJDBC Driver Version
  References

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