Task Statuses Are Changing When A Task Is Not Required On A Canceled Order (Doc ID 791002.1)

Last updated on MARCH 24, 2009

Applies to:

Oracle Communications MetaSolv Solution - Version: 6.0.16.235
This problem can occur on any platform.

Symptoms

-- Problem Statement:
When a PSR order is supped to cancel and one of the tasks are marked as not required, all of the other tasks that previously has a status of Ready revert back to a Pending status.

When a PSR order that has the PSR/LSR task in the prov plan assigned is
supp canceled, and a task is marked as not/required, all of the other tasks
are reset to pending.



Cause

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