Task Statuses Are Changing When A Task Is Not Required On A Canceled Order
Last updated on JANUARY 02, 2018
Applies to:Oracle Communications MetaSolv Solution - Version: 18.104.22.168
This problem can occur on any platform.
-- Problem Statement:
When a PSR order is supped to cancel and one of the tasks are marked as not required, all of the other tasks that previously has a status of Ready revert back to a Pending status.
When a PSR order that has the PSR/LSR task in the prov plan assigned is
supp canceled, and a task is marked as not/required, all of the other tasks
are reset to pending.
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