Task Statuses Are Changing When A Task Is Not Required On A Canceled Order

(Doc ID 791002.1)

Last updated on JANUARY 02, 2018

Applies to:

Oracle Communications MetaSolv Solution - Version:
This problem can occur on any platform.


-- Problem Statement:
When a PSR order is supped to cancel and one of the tasks are marked as not required, all of the other tasks that previously has a status of Ready revert back to a Pending status.

When a PSR order that has the PSR/LSR task in the prov plan assigned is
supp canceled, and a task is marked as not/required, all of the other tasks
are reset to pending.


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