OP_CUST_CREATE_PROFILE Error while creating 2 Consumer Accounts in Customer Center Successively

(Doc ID 793055.1)

Last updated on JULY 13, 2009

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.0.0.0.1
This problem can occur on any platform.

Symptoms

While creating two accounts simultaneously in the same session of Customer Center, the second account does not create customization exists in the profile panel.

The snippet of the error in the cm.pinlog is as below

op_cust_create_profile error
<location=PIN_ERRLOC_DM:4 class=UNKNOWN:0 errno=PIN_ERR_NOT_FOUND:3>
<field num=CAP_FLD_PROFILE_CONTRACT:9,10000036 recid=0 reserved=0 reserved2=0 time(sec:usec)=0:0>
<facility=0 msg_id=0 version=0>

 

 



Cause

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