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CCB Environment Becomes Extremely Slow (Doc ID 794014.1)

Last updated on JUNE 30, 2017

Applies to:

Oracle Utilities Customer Care and Billing - Version: 2.1.0 to 2.2.0 - Release: 2.1 to 2.2
Information in this document applies to any platform.

Symptoms

The CC&B environment which is running on Linux became extremely slow. The environment needed to be bounced in order to get it working back to normal. The team reported that they were working on Characteristics when this issue was encountered. The log file for that time period is attached herewith.

Changes

Java version.

Cause

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