Issue In Suspense Management Center When '/edr_field_mapping' Object Is Missing (Doc ID 794021.1)

Last updated on JUNE 01, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.0.0.0 to 7.3.1.0.0 [Release 7.3.0 to 7.3.1]
Information in this document applies to any platform.
***Checked for relevance on 04-Aug-2013***

Symptoms

Suspense Management Center GUI cannot display all CDR fields.

When you use Actions/View All Fields on any suspensed CDR, following error appears in the GUI:

"Unable to load the EDR fields.
Encountered an unexpected error: ERR_NOT_FOUND."



Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms