Discount Deal Names Are Not Displayed In Customer Center/Plans Tab (Doc ID 795309.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.3.1.0.0
This problem can occur on any platform.

Symptoms

-- Problem Statement:
Discount deal names are not displayed in Customer Center / Plans tab

-- Steps To Reproduce:
Issue 1:
1)Create a deal which has a discount object associated with it, and create a plan with this deal . (for example, Standard GSM Telephony)
2)Purchase the plan from the Customer Center
3)Once account creation succeeds, navigate to the Plans tab
It can be seen that the Deal Name is not displayed

Issue 2:
1) Navigate to the Plans tab where Product/discounts are seen (see image below)
2) Select the discount object which would take it to the discount detail of the page
3) Navigate back to the Plans tab
4) Select a product which does not have a discount object which would navigate to the product detail page
5) Navigate back to the plans tab. It can be seen that the product name/discount along with the Deal name is missing .


Cause

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