Lookup Types of HOUSE_TYPE and HOUSE_TYPE2 Do Not Allow For Custom Values in CCB v.2.2.0 (Doc ID 796364.1)

Last updated on JULY 18, 2017

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

This problem is formed of two parts. Initially the Lookup types of HOUSE_TYPE and HOUSE_TYPE2 were simply unable to be customised. The standard install contained these lookups, with no ability to maintain or extend the values defined on these fields.

A solution was provided for this situation via unpublished <Bug 7494737>, however, this solution only allowed for the addition of new custom values, the existing House Boat and House Trailer were still marked as Base fields and could not be removed.





Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms