SAIIn CCB v2.1.0 Info Field Length Exceeding 150 Characters Causes Java Core Dump And System Hang
(Doc ID 798323.1)
Last updated on OCTOBER 18, 2016
Oracle Utilities Customer Care and Billing - Version: 184.108.40.206 and later [Release: 2.1 and later ] Information in this document applies to any platform.
The Base SA Information Algorithm uses program CIPC1SAX, and is responsible for taking a variety of data fields defined as parameters and concatenating them together into a string. If the length of the fields when concatenated together by the SA Information Algorithm exceeds 150 characters, a system error will occur. If a user navigates to affected SA records, the system will simply hang. If such records are processed in batch, this will cause a Java core dump.
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