Billing Creates Items For The Closed/Inactive Service For An Active Account (Doc ID 798803.1)

Last updated on MAY 15, 2009

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.2.0.0.0
Information in this document applies to any platform.

Goal

During the billing process, the billing process creates an item for a closed service for an active account and creates an item every time the billing process is executed.

Question(s):
1. Is that the intended behavior?
2. If this is the intended behavior, is there a setting which can suppress the creation of the item for the closed service during the billing process?

Solution

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