Engines Failing With "Can Not Initialize Caches" Error loading InitParams Failed to connect to Database (Doc ID 799670.1)

Last updated on MARCH 28, 2016

Applies to:

Oracle Demantra Demand Management - Version 7.1.0 and later
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms

When attempting to run the Demantra Engine the following error was observed

ERROR
(Engine Manager Log Snapshot)
01:01:33:561 <KHQXXX1A> 01:01:32:254 ERROR Error loading InitParams.
01:01:33:561 <KHQXXX1A> 01:01:32:254 ERROR Error loading InitParams.
01:01:33:561 <KHQXXX1A> 01:01:32:254 ERROR Error Type: Database Related Error.
Error Code: 9
Error Message: Failed to connect to Database.
Extended Error Message: Failed to open a database connection :
Connection String is: Provider=MSDAORA;Data Source=dmnxxx user ID is: demxxx
Line No: 67
FileName: D:\Projects\Engine7101\engine2k\Source6.3DLL\Common\DB\db_win.cpp
TimeStamp: Wed Dec 7 17:35:08 2005
UserName: XXXXComputerName: Unknown
01:01:33:561 <KHQXXX1A> 01:01:32:254 ERROR Error Type: Database Related Error.
Error Code: 9
Error Message: Failed to connect to Database.
Extended Error Message: Failed to open a database connection :
Connection String is: Provider=MSDAORA;Data Source=xxx User ID is: demxxxx
Line No: 67
FileName: D:\Projects\Engine7101\engine2k\Source6.3DLL\Common\DB\db_win.cpp
TimeStamp: Wed Dec 7 17:35:08 2005
UserName: XXXX
ComputerName: Unknown
01:01:33:561 <KHQXXX1A> 01:01:32:254 WARNING GetDataObject() - Variable:
InitParam.CachePath not found in dictionary!
01:01:33:561 <KHQXXX1A> 01:01:32:254 WARNING GetDataObject() - Variable:
InitParam.CachePath not found in

STEPS
The issue can be reproduced at will with the following steps:
1. Run the Demantra Engine

BUSINESS IMPACT
Due to this issue, users cannot run the engine

.

Cause

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