Internet Exploror Has Encountered A Problem And Needs To Close

(Doc ID 799905.1)

Last updated on OCTOBER 16, 2016

Applies to:

Oracle Utilities Work and Asset Management - Version 1.7.5.3.3 and later
Information in this document applies to any platform.

Symptoms

 WAM application fails when clicking on a link i.e. Whenever jinitiator is called upon. Everything seems to be installed properly, and the correct jinitiator is installed.

### Steps to Reproduce ###
After logging into WAM, clicking on any link (such a Timesheets) which will require the jinitiator to run. This causes the generic Microsoft error saying that it must close the browser:

"Internet Exploror has encountered a problem and needs to close. We are sorry for the inconvenience."

Cause

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