Internet Exploror Has Encountered A Problem And Needs To Close
(Doc ID 799905.1)
Last updated on OCTOBER 18, 2019
Applies to:
Oracle Utilities Work and Asset Management - Version 1.7.5.3.3 and laterInformation in this document applies to any platform.
Symptoms
WAM application fails when clicking on a link i.e. Whenever jinitiator is called upon. Everything seems to be installed properly, and the correct jinitiator is installed.
### Steps to Reproduce ###
After logging into WAM, clicking on any link (such a Timesheets) which will require the jinitiator to run. This causes the generic Microsoft error saying that it must close the browser:
"Internet Exploror has encountered a problem and needs to close. We are sorry for the inconvenience."
Cause
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In this Document
Symptoms |
Cause |
Solution |