Last updated on NOVEMBER 17, 2015
Applies to:Oracle Configuration Controls Governor - Version 5.1.3 to 5.5.1 [Release 5]
Information in this document applies to any platform.
This problem can occur on any platform.
-- Problem Statement:
Install of CCG 5.5.1 stalls at "Importing the Integra Platform metadata". The import runs too long (over four hours, with no progress). The intstall log contains the following error after terminating the process.
Tail of install log file after terminating the process:
Phase : Run install step
Process: Importing the Integra Platform metadata ...
Message: Critical step failed. Step: 20 failed with RC = -119. Error Text = PgmProcessor: Error returned from external program.
Step : 20
That's all folks!
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