Users Can Not Log In To Oracle Legal Whitehill Pre-Bill, Receiving NullReference Exceptions. (Doc ID 800764.1)
Last updated on AUGUST 20, 2010
Oracle Legal Whitehill Pre-Bill - Version: 220.127.116.11 and later [Release: and later ] Information in this document applies to any platform.
When this issue occurs, users cannot log in to Oracle Legal Whitehill Pre-Bill. Typically, remote users receive generic Application errors and users local to the Pre-Bill Server will receive a stack trace containing a "NullReference Exception" mentioning the ".menu" item.
This occurs when changes have occurred within Internet Information Server, but not necessarily with the Prebill Folder itself.
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