Returns History Collections Is Not Filtered By Return Material Authorizatoin RMA Type (Doc ID 801690.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Demantra Demand Management - Version 7.2 to 7.3.0 [Release 7.2 to 7.3.0]
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms

On 7.2.0.1 integrated with R12
While collecting returns history into Demantra filtered by RMA type, users are seeing that the
returns history is being collected for all the RMA types irrespective of the RMA type.

EXPECTED BEHAVIOR
Expect the collections to collect data filtered by specified RMA type.

STEPS
The issue can be reproduced at will with the following steps:
1. Go to Demand management system administration --> Collections > Oracle systems >
Return History
2. Specify the following parameters:

- Instance name
- Collection Group: All
- Collection Method: Complete
- Include RMA: 'S-Spoils - Customer BB', 'Z-Spoils-Custmr No'

3. Check the MSD_DEM_RETURN_HISTORY table and find that the data has been collected for all RMA types.



.

Cause

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