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Work Order Database Error: Failed To Add Soft-Failed Request Row: ORA-01401 (Doc ID 802460.1)

Last updated on JANUARY 17, 2024

Applies to:

Oracle Communications ASAP Cartridges - Version 3.1.1 and later
Information in this document applies to any platform.
This problem can occur on any platform.


When ASAP receives a DeleteAsapPortedNumber@NCS-XXXXXXX-XXXXXXX_7:1:asap_schdeletePortedNumber_out message, it fails after receiving the following response from the HIS switch:

Also, it is not possible to identify the afected DB table/column. Other type of porting works even if it has to delete the ECR entry. It looks like that only if the entry (tel number) is not found on the switch, then the error occurs.




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