Unable to Complete DD Task with Error - "A PARENT CONNECTION FOR THIS SERVICE REQUEST HAS OTHER CONNECTIONS RIDING IT..." (Doc ID 803033.1)

Last updated on AUGUST 05, 2016

Applies to:

Oracle Communications MetaSolv Solution - Version 6.0.15 and later
Information in this document applies to any platform.

Symptoms

When trying to complete DD task on an Order , error  message:A parent connection for this service request has other connections riding it, which are still In-Service. All child connections must be disconnected from a parent connection before the order disconnecting the parent can have its DD completed.

You will also get the order B and the service item X which is conflicting.

Changes

 

Cause

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