Oracle Legal Whitehill One Processes Stop with the Following Error: "java.lang.ClassNotFoundException: [Lorg.jdom.Content;" (Doc ID 804203.1)

Last updated on MAY 06, 2009

Applies to:

Oracle Legal Whitehill One - Version: 5.6 to 5.7.5
This problem can occur on any platform.

Symptoms

This issue manifests itself when the Oracle Legal Whitehill One engine stops processing or when processes no longer work when run in the engine.

The following error presents itself on a restart of the service:

[PROCESS_NAME] Process instance aborted [process id=67AEEBB0-243F-1DE1-8303-7F64057EAA77]
Error [1]
Name : ProcessInstanceAbortedError
Code : PM035-E
Message : [PROCESS_NAME] Process instance aborted [process id=67AEEBB0-243F-1DE1-8303-7F64057EAA77]
Error [1.1]
Name : java.lang.RuntimeException
Code : BASE15
Message : Could not convert the input value to type expected by the dispatcher
Description: Could not convert the input values to types expected by dispatcher : com.metaserver.dispatcher.soap.impl.JaxmSoapDispatcher@c6f0a9
Execution Stack Trace:
[METALINK][metalink name][ metalink name]
[ACTIVITY][activity_name_1:1][67AEEBB0-243F-1DE1-8303-7F64057EAA77:Copy.CopyInto_1:1]
[PROCESS][process_name:1][67AEEBB0-243F-1DE1-8303-7F64057EAA77]
Content : Dispatcher = com.metaserver.dispatcher.soap.impl.JaxmSoapDispatcher@c6f0a9
Metalink Processor = com.metaserver.dispatcher.impl.MetalinkProcessor@7ef3be
Component Method Name = method name
Exception = java.lang.RuntimeException: Could not unserialize value. Reason: java.lang.ClassNotFoundException: [Lorg.jdom.Content;
at com.metaserver.engine.common.SerializedValue.get(SerializedValue.java:138)
at com.metaserver.engine.common.ValueMap$ValueEntry.getValue(ValueMap.java:538)
at com.metaserver.engine.common.ValueMap$ValueEntry.getValue(ValueMap.java:526)
at java.util.AbstractMap.get(Unknown Source)
at com.metaserver.dispatcher.ServiceProcessor.B(ServiceProcessor.java:1035)
at com.metaserver.dispatcher.ServiceProcessor.execute(ServiceProcessor.java:526)
at com.metaserver.dispatcher.ServiceProcessor.execute(ServiceProcessor.java:474)
at com.metaserver.engine.metalink.MetalinkController.Ė(MetalinkController.java:689)
at com.metaserver.engine.metalink.MetalinkController.ė(MetalinkController.java:392)
at com.metaserver.engine.metalink.MetalinkController.startService(MetalinkController.java:311)
at com.metaserver.engine.admin.MetalinkServiceManager$StartMetalinkHandler.run(MetalinkServiceManager.java:1185)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)

Changes

The Java version on the server has undergone an update.

Cause

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