New/Edit Tab Is Not Active In Address Book Via New Case Entry.

(Doc ID 805323.1)

Last updated on OCTOBER 08, 2010

Applies to:

Adverse Event Reporting System - Version: 4.6.0 and later   [Release: 4.6 and later ]
Information in this document applies to any platform.

Goal

In AERS 4.6  Environment, during new case entry, the New/Edit button is disabled in address book when address book is opened via the contact Last name LOV (List of Values).

Is this expected behaviour?

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms