My Oracle Support Banner

Customer Center 'Plans' Tab Displays Device ID Instead Of The Defined Login ID (Doc ID 806333.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version:
This problem can occur on any platform.


Problem description:

The ID [login] column on the 'Plans' tab for Telco products displays device ID instead of the defined login ID.

Steps To Reproduce:

a. Install all relevant patches up to <>
b. Create an account for a telco service , example: /service/telco/gsm/telephony
c. Set the login ID to 'SERVICE_LOGIN'
d. Add 2 device IDs , example:  00441122334455 & 00446677889900
e. View the 'Plans' tab , it looks correct with ID column set to 'SERVICE_LOGIN'
f.  Now apply <>
g. View the 'Plans' tab. The ID column is now set to 00446677889900.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.