Last updated on SEPTEMBER 18, 2017
Applies to:Oracle Communications Order and Service Management - Version 2.5.2 to 6.3.1 [Release 2.5 to 6.3]
Information in this document applies to any platform.
Check relevance Sept 18, 2017
All of the automation tasks stuck at 'receive' state. JMS messages at oms_events fail delivery and redirected to error queue:
ORA-06512: at "PROVISIONING.ERROR_MSG", line 8
ORA-06512: at "PROVISIONING.OM_HANDLER_PKG", line 293
ORA-06512: at "PROVISIONING.OM_HANDLER_PKG", line 1131
ORA-06512: at "PROVISIONING.OM_HANDLER_PKG", line 1224
ORA-06512: at line 1
Accept tasks and then receive them one by one.
Orders cannot be processed in time.
JMS JDBC changed to file store and then changed back to JDBC store.
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