Orders Get Stuck At Rule Task Due to Corrupt Order Data

(Doc ID 810233.1)

Last updated on MARCH 06, 2017

Applies to:

Oracle Communications Order and Service Management - Version 6.3.1 to 7.2.4 [Release 6.3 to 7.2]
Information in this document applies to any platform.
***Checked for relevance on 14-Jan-2011***
***Checked for relevance on 25-June-2012***
***Checked for relevance on 07-March-2017***


There are orders that get stuck at rule task. Consequently users are unable to work and complete the orders in time and this is impacting the performance of the system.


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