CCB V2.1.0 Casetran Batch Job Is Producing Stackoverflow Errors (Doc ID 816965.1)

Last updated on OCTOBER 18, 2016

Applies to:

Oracle Utilities Customer Care and Billing - Version: 2.1.0 and later   [Release: 2.1 and later ]
Information in this document applies to any platform.

Goal

The CASETRAN batch no longer processes correctly. Tests have proved that for one record, a stack
overflow error is encountered when the case comes across a ZONE_CD.

Submitted Casetran for one case type (ZE-320, CFMS) - only one record was set up for test purposes
to prove the batch job would still process. Record selected for processing, but when it came to
collating the case information via a Zone, it produced the error:
(support.cobol.CobolToJavaGateway) Error invoking method invoke
java.lang.StackOverflowError

Solution

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