ORA:20336 Occurs When Trying To Create New Aers User. (Doc ID 818161.1)

Last updated on MAY 30, 2009

Applies to:

Adverse Event Reporting System - Version: 4.6.1.13
This problem can occur on any platform.

Symptoms

-- Problem Statement:
In AERS 4.6.1.13,When trying to create a *new Group* or *New user* from superuser, The below error
shows up:

An error occurred while creating new AERS User:
ORA:20336: the current user does not have enough
previleges in OID to create a new user .Please use a different user or contact AERS ADMINISTRATOR

DMNT_USERSEC_MOD_ENRL role is available for user "Superuser:"

-- Steps To Reproduce:
Login into AERS as superuser.
Administrator console
Users tab
Create new user.
Error occurs

Create new user group
Error occurs


Cause

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