Invalid Username Or Password. Try Again (Doc ID 819523.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Demantra Demand Management - Version 11.5.10.2 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.
***Checked for relevance on 07-June-2013***


Symptoms

On 7.1.1  in Production:
When try to log into the web application ,the user receives the
following message

ERROR
Invalid username or password. Please try again

STEPS
The issue can be reproduced at will with the following steps:
1. Attempt to log into the Web  application, receive error message.

Note that Logging into the client/server pieces (ex. Business Modeler) is fine.


BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users cannot log into the Web application

.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms