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Non-Existent Parts Show (?s) On BOM Tab Rows (Doc ID 820243.1)

Last updated on JUNE 21, 2018

Applies to:

Oracle Agile Product Collaboration - Version 9.2.2.1 and later
Information in this document applies to any platform.

Symptoms

Find that some of the parts on BOMs have question marks (?) next to them.

The issue can be reproduced at will with the following steps:
1. Log into Agile.

2. View some parts | BOM tab and see that some rows show question marks (?)

3. Attempting to do a save as on a part fails with 'java.lang.NullPointerException'

4. Selecting the BOM tab displays error "Unknown Error"

Cause

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