CCB V2.2.0 Can the Set(Severence Event Trigger) Batch Process Run on it's own? (Doc ID 821189.1)

Last updated on JUNE 13, 2017

Applies to:

Oracle Utilities Customer Care and Billing - Version: 2.2.0.0 and later   [Release: 2.2 and later ]
Information in this document applies to any platform.

Goal

In our business practice when customers are disconnect for non-payment we will reconnect their
services on the same day once payment has been received. We've noticed that the SET (Severance
Event Trigger) is set up in the Daily Batch Process which is run at the close of business for that
day. We would like to include the SET in our Hourly Batch Process so that our severance process to
reconnect services is run throughout the day. Can the SET be run by itself without causing any
system problems or does it have to be run with the other severance processes like the SEC and the
SED?

Solution

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