Customer Center Webstart On Windows Vista Is Showing Wrong Billing Cycle Dates (Doc ID 821876.1)

Last updated on SEPTEMBER 26, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 and later
Information in this document applies to any platform.

Goal

Customer Center started through webstart on Windows Vista machine is not displaying billing cycle dates correctly.

For example : In Windows Vista machines, current Billing Cycle is shown as 'Oct 14, 2009 - Oct 31, 2009' while in Windows XP machines, the same is displayed as 'Oct 15, 2009 - Nov 1, 2009'.

There is a known workaround of editing the runcc.bat file of Customer Center and adding the following parameter in the launch string:

              "-Duser.timezone=<TimeZone>"

But this is not working.

What is the solution for this problem scenario ?

Solution

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