Customer Center Webstart On Windows Vista Is Showing Wrong Billing Cycle Dates

(Doc ID 821876.1)

Last updated on SEPTEMBER 26, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version and later
Information in this document applies to any platform.


Customer Center started through webstart on Windows Vista machine is not displaying billing cycle dates correctly.

For example : In Windows Vista machines, current Billing Cycle is shown as 'Oct 14, 2009 - Oct 31, 2009' while in Windows XP machines, the same is displayed as 'Oct 15, 2009 - Nov 1, 2009'.

There is a known workaround of editing the runcc.bat file of Customer Center and adding the following parameter in the launch string:


But this is not working.

What is the solution for this problem scenario ?


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms