Amount Column Shows '0' For All Pre-migration Events Under Product History In Customer Center (Doc ID 822045.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.3.1.0.0
HP-UX PA-RISC (32-bit)

Symptoms

For all events created before upgrade [65 to 731], amount appears as 0 in the product history tab of Customer Center

-- Steps To Reproduce:
(1) Upgrade from 65 to 731
(2) View the product history for an upgraded account under Plans tab --> Actions --> Product History
(3) Amount appears as '0' for all events created before upgrade



Cause

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