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ORA-12154: TNS:Could Not Resolve the Connect Identifier in Profitability Analytics Dashboard (Doc ID 822848.1)

Last updated on MAY 24, 2018

Applies to:

Oracle Financial Services Enterprise Financial Performance Analytics - Version 4.5.39 to 4.5.41
Information in this document applies to any platform.
Oracle Financial Services Applications (OFSA) 4.5.39


After installing Oracle Financial Services Profitability Analytics (OFS-PA) 4.5, you receive an error like the following in all of the Dashboards:

State: HY000. Code: 10058. [NQODBC] [SQL_STATE: HY000] [nQSError: 10058] A general error has occurred. [nQSError: 17001] Oracle Error code: 12154, message: ORA-12154: TNS:could not resolve the connect identifier specified at OCI call OCIServerAttach. [nQSError: 17014] Could not connect to Oracle database. (HY000)

SQL Issued: SELECT "D10 Instruments"."I153-1 Acct Group" saw_0, "D15 Common Coa Id"."C003 Coa Lv3 Desc" saw_1, "F01 Facts Avg Balances"."100-02 All Avg Bk Bal (Avg oT)"/ 1000000 saw_2, "F07 Facts Counts"."731-02 # Of Accts" saw_3, "- F019 Level Based"."100-97 All Avg Bk Bal (Avg per Acct)"/1000 saw_4, AGGREGATE(saw_2 BY saw_0), AGGREGATE(saw_3 BY saw_0), AGGREGATE(saw_4 BY saw_0) FROM "01 FSI Profitability" WHERE ("D00 Time As Of Date"."T10 Month" = VALUEOF("OFS_BI_30_CURR_MONTH")) AND ("D10 Instruments"."I152-1 Acct Category" = 'Deposit') AND ((("D00 Time As Of Date"."T10 Month" = VALUEOF("OFS_BI_30_CURR_MONTH"))) AND (("D10 Instruments"."I152-1 Acct Category" = 'Deposit'))) ORDER BY saw_0, saw_2 DESC, saw_1

The ORA-12154 error also appears in the /OracleBI/server/Log/NQServer.log and the /OracleBI/server/Log/NQQuery.log.

The error prevents any Dashboards from displaying results.


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