Utility Pin_recover (-rfr) Is Not Recovering RFR File From Paymentech (Doc ID 824395.1)

Last updated on JUNE 22, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.3.1.0.0
This problem can occur on any platform.

Symptoms

As part of Paymentech Certification process, following is done:
- Created a accounts and balance for 1099 records
- Executed pin_bill_day
- The file is transferred to Paymentech successfully
- Connection dropped in between capturing the response back from Paymentech (Partial file is received back).

In this situation, pin_recover -rfr is supposed to run and pull the complete file back. But pin_recover is not doing that. However, if deleting one record with pin_clean and run pin_recover -rfr again, it will retrieve the whole file back to BRM.

Changes

New installation

Cause

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