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Utility Pin_recover (-rfr) Is Not Recovering RFR File From Paymentech (Doc ID 824395.1)

Last updated on FEBRUARY 24, 2021

Applies to:

Oracle Communications Billing and Revenue Management - Version and later
Information in this document applies to any platform.
This problem can occur on any platform.


As part of Paymentech Certification process, following is done:
- Created a accounts and balance for 1099 records
- Executed pin_bill_day
- The file is transferred to Paymentech successfully
- Connection dropped in between capturing the response back from Paymentech (Partial file is received back).

In this situation, pin_recover -rfr is supposed to run and pull the complete file back. But pin_recover is not doing that. However, if deleting one record with pin_clean and run pin_recover -rfr again, it will retrieve the whole file back to BRM.


New installation


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