EDR Rejected With Error -- Could Not Create/Find Balance For BG/Resource (Doc ID 827734.1)

Last updated on MARCH 18, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 and later
Information in this document applies to any platform.
This problem can occur on any platform.

***Checked for relevance on 5-Feb-2013***

Symptoms

EDR processing fails with following error for the migrated accounts on 7.3.1 upgraded system

 Sample stream log error snippet: 

18.05.2009 17:12:32 The actual log level is NORMAL. All messages with this or higher severity will be logged.
18.05.2009 17:12:32 Beginning to process stream 'BMP.MED1.20091226090600.000.20091226091549-2.edr'.
18.05.2009 17:12:32 The EDR with number '00000001' (starting at byteposition: 183) contains the errors :
18.05.2009 17:12:32 Could not create/find balance for BG/Resource: 18315610362/1001006.
18.05.2009 17:12:32 The EDR is rejected.
18.05.2009 17:12:32 The EDR with number '00000001' (starting at byteposition: 183) contains the errors :
18.05.2009 17:12:32 Could not create/find balance for BG/Resource: 18315610362/1001006.
18.05.2009 17:12:32 The EDR is rejected.
18.05.2009 17:12:32 The EDR with number '00000002' (starting at byteposition: 486) contains the errors :
18.05.2009 17:12:32 EDR belongs to a cancel demanded transaction.
18.05.2009 17:12:32 The EDR is rejected.
18.05.2009 17:12:32 The EDR with number '00000003' (starting at byteposition: 794) contains the errors :
18.05.2009 17:12:32 EDR belongs to a cancel demanded transaction.
18.05.2009 17:12:32 The EDR is rejected.
18.05.2009 17:12:32 The EDR with number '00000004' (starting at byteposition: 1102) contains the errors :
18.05.2009 17:12:32 EDR belongs to a cancel demanded transaction.
18.05.2009 17:12:32 The EDR is rejected.
18.05.2009 17:12:32 The EDR with number '00000005' (starting at byteposition: 1407) contains the errors :
18.05.2009 17:12:32 EDR belongs to a cancel demanded transaction.
18.05.2009 17:12:32 The EDR is rejected.
18.05.2009 17:12:32 The EDR with number '00000006' (starting at byteposition: 1712) contains the errors :
18.05.2009 17:12:32 EDR belongs to a cancel demanded transaction.



 

Cause

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