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TOTAL AMOUNT IN APPROVAL PORTAL IS INCONSISTENT FROM APPROVAL ALERTS & WIZARDS (Doc ID 828639.1)

Last updated on MARCH 06, 2019

Applies to:

Oracle Utilities Work and Asset Management - Version 1.8.0 and later
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms

When using the Approval Portal to approve Requisitions, the Total Amount does not display in Canadian funds if the Currency on the requisition was not in Canadian Funds, as well there is no indication that the amount is in another currency. Approval Alerts and Email message correctly uses the Converted
Total to display in Canadian Funds.

These are the steps to recreate the issue:

 1. Go to Purchasing>Requisition
 2. Create a requisition
 3. Change the status to “Pending Approval”
 4. Go to Costs View
 5. Converted total = 5.17
 6. Go to home page and click the alert for the approval
 7. Total amount is 5.17
 8. Check the email received for the approval request
 9. Total amount is 5.17 here too.
10.Go to Approval Portal
11.Total amount is displayed as 5.00 here.

Cause

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In this Document
Symptoms
Cause
Solution
References


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