Cancelled Orders Skewing "Not Met Statistics" in Work Queue Productivity Report (Doc ID 828727.1)

Last updated on MAY 27, 2012

Applies to:

Oracle Communications MetaSolv Solution - Version 6.0.15 to 6.0.16 [Release 6.0.15 to 6.0.16]
Information in this document applies to any platform.
Work Queue Productivity report.


Symptoms

Tasks of cancelled orders are skewing the Work Queue Productivity report.

Cause

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