Error Encountered while creating Trunk or Opening Trunk. Error Messages: "Database Error Retrieving From ASAP.SERV_REQ" Or "Item Does Not Pass Validation Test" (Doc ID 829074.1)

Last updated on JULY 15, 2013

Applies to:

Oracle Communications MetaSolv Solution - Version 6.0.15 and later
Information in this document applies to any platform.

Symptoms

When creating a non ordered trunk group through Inventory Management - Connection Design and selecting connection format = 'OTM', an error message would display when any service type was chosen. 

Error message: "Item does not pass validation test" displayed and would not allow entry of any other data column and would not allow saving the trunk group. 

It also sometimes throws below error while opening a trunk:

Error Message: "Database Error Retrieving From ASAP.SERV_REQ"

Cause

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