XMLOutputFactoryBase not found BEA Error When the Listeners for XAI or SPLWeb are Started

(Doc ID 829783.1)

Last updated on OCTOBER 18, 2016

Applies to:

Oracle Utilities Customer Care and Billing - Version: 2.2.0 and later   [Release: 2.2 and later ]
Information in this document applies to any platform.

Symptoms

The Tomcat application server does not start successfully due to a
"javax.xml.stream.FactoryConfigurationError: Provider com.bea.xml.stream.XMLOutputFactoryBase not found"
error encountered when the listeners for XAI or SPLWeb are started.

Cause

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