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How To Resolve Critcal Error Message "Document Changed During Save" (Doc ID 830898.1)

Last updated on MAY 29, 2018

Applies to:

Oracle Communications IP Service Activator - Version: 5.2.3
This problem can occur on any platform.

Symptoms

We have, occasionally encountered an error message in IPSA with the message:
Device requires user attention (Document changed during save)

When this error message appears the device goes into the "Intervention Required" (red with a cross) state.

Cause

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