Search Field In Customer Center Is Not Case Sensitive (Doc ID 832445.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 6.7.0.0.0 and later
Information in this document applies to any platform.
***Checked for relevance on 23-Dec-2010***


Goal

After adding email address as a searchable field in Customer Center.Can this be made non-case sensitive.

### Steps to Reproduce ###
> Using SDK Configurator, add email field in search tab and map it to PIN_FLD_EMAIL_ADDR under PIN_FLD_NAME_INFO on /account.
> Build customer Center
> Run Customer Center
> Click on Search. Search tab opens
> Enter value in email field: email*

 

Expected Results:
Retrieve records of having similar email address format. IN example of results are:

eMail@yahoo.com
Email@yahoo.com
EMAIL@yahoo.com


Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms