Database Connection Errors in Dm_oracle Log (Doc ID 833105.1)

Last updated on OCTOBER 10, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 to 7.3.1.0.0 [Release 7.3.1]
Information in this document applies to any platform.
***Checked for relevance on 11-Dec-2010***


Goal

When starting dm_oracle process, connection error messages get logged in dm_oracle.log even though dm_oracle processes seem to start-up. Also, CM process can start-up and one can run testnap successfully.

Sample error:

 

dm_malloc(12904): ...force_release...(): strange magic (0)
DM(back end [7] - 12904): errno: 0
dm_malloc(12910): ...set_current_heap(): ERROR hp 0xf5e327c8, magic (0) != -1: /opt/portal/7.3/bin/dm_oracle(print_traceback+0x30)[0x805ccdc]
/opt/portal/7.3/bin/dm_oracle(dm_malloc_set_current_heap+0x59)[0x805cabd]
/opt/portal/7.3/bin/dm_oracle(dm_front+0x14e0)[0x8052f18]
/opt/portal/7.3/bin/dm_oracle(make_a_child+0x1d9)[0x8055227]
/opt/portal/7.3/bin/dm_oracle(main+0x3100)[0x8058bdf]
/lib/tls/libc.so.6(__libc_start_main+0xd3)[0x1d0df3]
/opt/portal/7.3/bin/dm_oracle[0x804c0e1]
DM(12759) sigchld: front end 0, pid 12910, stat 0x6
DM(12759) sigchld: back end 7, pid 12904, stat 0x100
ERROR: DMbe (12909): dm_oracle_get_lda: no databases responding
ERROR: DMbe (12909): bad initial dm_oracle_get_lda: err=43(PIN_ERR_STORAGE)
dm_malloc(12909): ...force_release...(): strange magic (0)
DM(back end [13] - 12909): errno: 0
dm_malloc(12912): ...set_current_heap(): ERROR hp 0xf5e327c8, magic (0) != -1: /opt/portal/7.3/bin/dm_oracle(print_traceback+0x30)[0x805ccdc]
/opt/portal/7.3/bin/dm_oracle(dm_malloc_set_current_heap+0x59)[0x805cabd]
/opt/portal/7.3/bin/dm_oracle(dm_front+0x14e0)[0x8052f18]
/opt/portal/7.3/bin/dm_oracle(make_a_child+0x1d9)[0x8055227]
/opt/portal/7.3/bin/dm_oracle(main+0x3100)[0x8058bdf]
/lib/tls/libc.so.6(__libc_start_main+0xd3)[0x1d0df3]
/opt/portal/7.3/bin/dm_oracle[0x804c0e1]
DM(12759) sigchld: front end 0, pid 12912, stat 0x6
DM(12759) sigchld: back end 13, pid 12909, stat 0x100
ERROR: DMbe (12913): dm_oracle_get_lda: no databases responding
ERROR: DMbe (12913): bad initial dm_oracle_get_lda: err=43(PIN_ERR_STORAGE)

Solution

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