(Doc ID 833347.1)

Last updated on SEPTEMBER 15, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version to [Release 7.3.1]
Information in this document applies to any platform.


Problem Statement

1. During start-up of the rating batch framework, the users are getting several "ERR_INIT_ORDERED_BALANCE_GROUPS_ACCOUNT" error messages (DAT_AccountBatch module) in the process log.

2. Furthermore, when trying to rate a CDR that belongs to a child account, the pipeline hangs; to be more specific it hangs in the FCT_Account module and the thread stack is:

----------------- lwp# 24 / thread# 24 --------------------
ffffffff7813bac4 strlen (101fd0e38, 5, 5, 1e50, 1e50, 1e60) + 84
ffffffff6de1e26c __1cDFCTHAccountRAccountDataParserEnext6M_b_ (101f98010, 36,
101f99e6c, 1c00, 11856d7e0, 101fd0e38) + 48
tring_nDstdJallocator4n0E_____pnDEDRJContainer__b_ (101f98010, 200, 1e5c, 1,
ffffffff6df58658, ffffffff6df585b8) + e0
ainer_nDstdJallocator4Cpn0E______b_ (101c9a010, 496fce00, 0,
ffffffff6df53498, 0, 101c9a388) + 73c
Container_nDstdJallocator4Cpn0D______b_ (101ec8a90, ffffffff6a7ffae8,
101c9a010, 1, ffffffff6a7ff890, 10d5ea310) + 150
cator4Cpn0D______b_ (101ec8a90, ffffffff6a7ffae8, 2, 1cbaec,
ffffffff7b90658c, 101b831d0) + 38
ffffffff7b905ec4 __1cDPPLSFunctionControllerHexecute6M_v_ (101ec8a90,
ffffffff7bb3d418, ffffffff6a7ffae0, 10ea9bb24, ffffffff79c03a00, 1) + 8c
ffffffff7b9624d0 __1cPRWTFunctor0MImp4nDPPLKThreadBase_Cv_Drun6kM_v_
(117575ab0, ffffffff7b95e950, 101ec8a90, ffffffff7990907c, ffffffff7bb29bd0,
0) + 10
ffffffff79775b7c __1cTRWThreadFunctionImpDrun6M_v_ (117575ab0, 0,
ffffffff7b9624c0, ffffffff7e4d6f68, ffffffff79a12250, ffffffff7bb40438) + 7c
ffffffff7974ee40 __1cNRWRunnableImpEexec6M_v_ (ffffffff6a7ffdb8, 10ea9bb10,
ffffffff6a7ffda8, ffffffff7974db8c, ffffffff798d6ec8, 1) + dc
ffffffff7977734c __1cLRWThreadImpEexec6M_v_ (10ea9bb10, 1, ffffffff78346180,
10, ffffffff78347e18, 18) + 24
ffffffff797772dc RWThreadImp_entry (10ea9bb10, 800000, 0, 0,
ffffffff797772d8, 1) + 4
ffffffff781d4060 _lwp_start (0, 0, 0, 0, 0, 0)

If the /ordered_balgrp of the parent account is deleted, the warning is not raised in the log and the CDR is rated, but of course without monitor packet.


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