Work Order Stays In Progress State With Connection Error In JNEP diag file

(Doc ID 834123.1)

Last updated on SEPTEMBER 06, 2017

Applies to:

Oracle Communications ASAP - Version 5.2.4 and later
Information in this document applies to any platform.
***Checked for relevance on 26-MAR-2012***


Symptoms

Work orders (WOs) were staying in progress and "Connection Error" appeared in JNEP diag file as below:

163810.067:Connection handler sunbrm-34293:LOW
:com.mslv.activation.jinterpreter.ClassManager:
Retrieving cached class com.mslv.activation.cartridge.ex_vendor.custom.x1.ConnectionHandler
163810.068:Connection handler
sunbrm-34293:PROG:com.mslv.activation.jinterpreter.JInterpConnection:
Connection error: java.lang.NullPointerException
163810.068:Connection handler
sunbrm-34293:PROG:com.mslv.activation.jinterpreter.JInterpConnection:
java.lang.NullPointerException at
com.mslv.activation.cartridge.ex_vendor.custom.x1.ConnectionHandler.connect(ConnectionHandler.java:1
9)at com.mslv.activation.jinterpreter.NEConnection.doConnect(NEConnection.java:323) at com.mslv.activation.jinterpreter.JInterpConnection.NEConnect(JInterpConnection.java:403)
at com.mslv.activation.jinterpreter.JInterpConnection.handleMessage(JInterpConnection.java:135) at com.mslv.activation.server.ConnectionHandler.run(ConnectionHandler.java:251)

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms